• Does Invoice Hero support proforma invoices (for draft orders)? How can I view or download them?

  Answer: Yes, proforma invoices are supported for paid users of Invoice Hero. Steps to access: Log in to your Shopify Admin Panel. Go to Orders Draft Orders. Click on the draft order you want to create an invoice for. Click on More Actions. Select Invoice Hero – View the Invoice. The invoice will open, and you can view or download it as needed. Viewing invoice for draft orders (https://storage.crisp.chat/users/helpdesk/website/-/9/3/b/3/93b374265face800/screenshotFew readers

• How do I customize the invoice number?

  Steps: Open the app and go to Settings. Click on Design & Options. Go to the Invoice Numbers section. Enable the option Custom Invoice Number. Enter the prefix or starting number you want to use. Save the settings. Note: This will apply only to newly generated invoices. Older invoices will not be updated.Few readers

• How can I upload or update my logo on the invoice?

  Steps: Open the Invoice Hero app. Go to Settings Company Company Details. Find the section labeled Upload Your Logo. Click on the upload button and select your logo file. Save the changes, and your logo will appear on all invoices. Note: For old invoices, you need to regenerate the invoice to see the changes.Few readers

• Can I send invoice emails to multiple recipients like my accounts team?

  Answer: Yes, you can add up to 5 additional email addresses in BCC to receive invoice copies sent to your customers. Steps: Open the app and go to Settings Emails. Click on Additional Invoice Email Settings. Enter the email addresses you want to BCC. Save the changes.Few readers

• How can I change the email content of the invoice emails sent to customers?

  Steps: Go to Settings Emails General Invoice Email Settings. Find the section labeled Email Content. Edit the subject line and body of the email according to your preferences. Click Save to update the email template.Few readers

• How can I edit the content of a specific invoice?

  Steps: Open the Invoice Hero app. Go to the Reports section. Locate the specific order whose invoice you want to edit. Click on Actions next to the order. Select Edit to make the required changes. ⚠️ Note: These edits will apply only to the specific invoice being edited. Once the invoice is downloaded, the edited version will not be saved. If you later view the invoice again (from the app or from Shopify), the original format will be shown. youtube How can IFew readers

• How can I change the date format on the invoice?

  *Steps : * Open the Invoice Hero app. Go to Settings. Click on Design & Options. Scroll down to the section labeled Date Format. Choose your preferred format from the dropdown menu (e.g., DD/MM/YYYY or MM/DD/YYYY). Save your changes.Few readers

• How can I regenerate an invoice?

  Steps: Open the Invoice Hero app. Go to the Reports section. Locate the specific order for which you want to regenerate the invoice. Click on the Actions dropdown for that order. Select Regenerate from the list. The invoice will be regenerated and available for download/view.Few readers

• How do I show product details like HS Code, SKU, Barcode, Country of Origin, etc.?

  Steps: Go to Settings Design & Options. Under Configure Invoice Settings, you'll see a list of product fields (e.g., HS Code, SKU, Barcode, Country of Origin). Tick the checkboxes for the product information you want to display. Save the settings, and the selected fields will now appear in your invoices. Note: For old invoices, you need to regenerate the invoice to see the changes. youtube How do I show product details like HS Code, SKU, Barcode, Country of Origin, etcFew readers

• How can I view an invoice?

  You can view the invoice through either Shopify or the Invoice Hero app. Option 1: From Shopify Log in to your Shopify Admin Panel. Go to the Orders section. Click on the order you want to view. Click on More Actions. Select Invoice Hero – View the Invoice. Option 2: From Invoice Hero App Open the Invoice Hero app. Navigate to the Reports section. Find the order you want to view. Click on Actions next to the order. Select View Invoice. youtube HoFew readers

• How can I update the Terms & Conditions section on the invoice?

  Steps: Open the Invoice Hero app. Go to Settings Language Terms & Headings. Click on the Terms & Conditions section. Replace or edit the content according to your requirements. Save the changes.Few readers

• How can I change or update the text on different parts of the invoice?

  Steps: Go to Settings in the app. Click on Language Terms & Headings. Under headings of the invoice, browse through all available text fields such as Invoice, Invoice Number, Description, etc. Edit the text as per your requirement. Click Save to apply your changes. Note: For old invoices, you need to regenerate the invoice to see the changes.Few readers

• How can I add bank details to my invoice?

  You can do this in two different places: Option 1: Add to Terms & Conditions section Go to Settings Language Terms & Headings Terms & Conditions. Add your bank details (e.g., bank name, account number, IFSC, etc.). Save your changes. Option 2: Add as Company Info Go to Settings Company Company Details. Scroll to the Additional Info section. Add your bank details there. Save the changes. Note: For old invoices, you need to regenerate the invoice to see tFew readers

• How do I change the language of the invoice?

  Steps: Open the Invoice Hero app. Go to Settings. Click on Language Terms & Headings. Use the language dropdown and select the language of your choice. Save the changes once you're done.Few readers

• How can I change the heading from "Invoice" to "Tax Invoice" in Invoice Hero?

  Steps: Open the Invoice Hero app. Go to Settings. Click on Language Terms & Headings. Find the field labeled Invoice under the Headings of the invoice section. Change the text from Invoice to Tax Invoice (or any title you prefer). Save your changes.Few readers

• What does Invoice hero app used for?

  Invoice hero app creates and send professional invoices to your customers for their orders.Few readers

• How does Invoice hero work?

  When the order is generated on your store, Invoice Hero creates and sends invoices to your customers automatically or manually as per your settings in the app's admin.Few readers

• What is the subscription charge for Invoice Hero?

  Invoice Hero is available in 4 different plans. One is a free plan for a lifetime and the other three cost $3, $7, and $8 per month each. For more details please visit here.Few readers

• How many languages does Invoice hero support?

  You can send invoices in more than 60 languages using Invoice Hero app. You can choose language in the app's admin itself. LanguageFew readers

• Does Invoice Hero support Shopify's Multi-currency checkout or Shopify Payment?

  Yes, the app supports Shopify's Multi-currency checkout feature. Invoices generated can be sent in the currency of purchase with Invoice hero app.Few readers

• The invoices generated by Invoice hero will be in which currency?

  You can choose the currency in the app's admin. It can be either in store default currency or your customer's currency of purchase. currency settingsFew readers

• Who should install the app?

  Invoice Hero is made for all and can be installed by any startup, local business and large-scale industries.Few readers