• I need to hike the price by 4%, it is possible?

  It is possible to hike the prices by any percentage which you require if you have Auto Currency Switcher and mCheckout app. Please drop us an email at support@mlveda.com for the same. It is not possible with Multi Country Pricing app.Some readers

• Why I have to uninstall my current currency switcher app?

  mCheckout App is only compatible with Auto Currency Switcher App. Your Shopify Store will convert more number of your Foreign visitors to Potential Buyers if both these apps are installed together.Some readers

• Why mCheckout App is not available on Shopify Appstore?

  As Shopify does not publish any apps that bypass Shopify's default checkout, you will not find mCheckout in the app store. Also, mCheckout is a custom app so install the app directly from https://www.mlveda.com/multicurrencycheckout.htmlFew readers

• Will mCheckout app be affected if my Shopify Store theme is changed?

  Yes. As the app is theme dependent, it needs to be set up again in case of change of theme.Few readers

• Which automatic discount app is compatible with your mCheckout app?

  We would like to let you know that the Ultimate special offer app is compatible with our mCheckout app. So if you want, please install the Ultimate Special Offer appFew readers

• In which currency will I refund the customer?

  A store owner can refund from Shopify admin panel. So it will be in store's default currency. The customer will receive his money back in currency which he has used during the time of purchase at checkout.Few readers

• Does a store owner loses any money in conversion?

  There is 3% conversion rate that is being charged if mCheckout app is used. Out of this 3% -2% conversion rate is charged by Payment gateway and 1% by MLVeda for each order. Case1: If you have our Auto Currency Switcher app with mCheckout then the app adds this 3% markup over product price when it is shown to foreign customer. This conversion rate will be charged to the customer of your store. Hence, store owner does not lose money in conveFew readers

• Does mCheckout app support abandoned checkout?

  No, our mCheckout app do not support the abandoned checkout at this point of time.Few readers

• Why is mCheckout app needed?

  mCheckout is needed to provide a seamless experience to the international customers. They can checkout in their local currency. Shopify stores for whom Shopify Payments is not supported can use mCheckout app to decrease the abandoned carts and increase global sales.Few readers

• What is Multi Currency Checkout (mCheckout) App used for?

  Using mCheckout app total price, taxes and Shipping rates at checkout can be displayed in customer's home currency. At checkout the customer will also be able to pay in the currency of purchase. Visit here to know more. McheckoutFew readers

• In which currency or account Store owner will receive payments?

  In your account, you will receive the orders in your account's currency only. For eg: If you are Shopify Store Owner based in US and you have your PayPal account in USD then in whichever currency your foreign customers are paying you will receive the payment in USD Payment gateway PayPal/Stripe converts the amount from your foreign customer's currency to your account's currencyFew readers

• Does mCheckout app work with Shopify Payments?

  The app works with Stripe or Paypal payment gateways only. It does not work with Shopify Payments. Shopify Payments internally use Stripe though. McheckoutFew readers

• What are the subscription charges of mCheckout app?

  The subscription charges of Multi Currency Checkout (mCheckout) app is $9.95 USD per month. This will always be charged in US dollars only.Few readers

• Will COD option be deactivated once mCheckout app is installed?

  In your Shopify Store Cash on Delivery will remain active on home currency checkout. However, for checkout in all currencies other than the home currency, this option will not appear. mCheckout app does not support COD option.Few readers

• Why I need Auto Currency Switcher with mCheckout?

  mCheckout app is compatible with Auto Currency Switcher only. So as a Shopify Store owner one must install both apps together to convert all Foreign Visitors into Potential Buyers. This will ultimately increase your Global Sales.Few readers

• Why the conversion rates are escalated by 3%?

  The exchange rates are the ones fetched from Currency Layer API. Our app adds 3% markup to cover the currency conversion charges. Out of which 2% is charged by payment gateway (Stripe/PayPal) and 1% by MLVeda. Even if customer toggles currency, the difference in exchange rates are hardly noticeable as when they pay in Store currency, the bank actually charges them a much higher conversion rate than 3% on paying in a foreign currency.Few readers

• If for any reason in future I decided to uninstall your app, will this affect my store?

  There will not be any issue while uninstalling the app. The store will start working normally as earlier, immediately after uninstalling the app. Moreover, our Shopify App's team will help you remove all the app's code from the store. So, just inform us at support@mlveda.com before uninstalling the app from your store. Start Free Trial NowSome readers

• If I uninstalled the app during a payment cycle will I be charged in the next cycle?

  Any pending 1% charges can be incurred during the next cycle of the current cycle at the time of uninstalling. No other charges will be incurred to you.Few readers

• Do I need a currency switcher app with mCheckout for converting currencies on the online store?

  Yes, mCheckout works only with Auto Currency Switcher app. It will not work with any other currency switcher apps or theme’s in built currency switcher. Hence, installing Auto Currency Switcher is mandatory with mCheckout.Few readers

• What Payment gateway do you support?

  Our app only supports the Stripe and Paypal payment gateway.Few readers

• I have set the 0.95 rounding in Auto currency switcher app but it is not displayed in the mCheckout app?

  We would like to let you know that as Shopify checkout does not support so our mCheckout app also does not support the custom rounding option. It only supports upper rounding to .00 or no rounding.Few readers

• I am going to enable Afterpay soon - does the app work with that also?

  You will be able to use Afterpay in your store currency through Shopify. For all currencies other than store currency, the payment shall be processed by Stripe or Paypal only.Few readers

• Credit card option is not displayed in the payment page?

  Please connect the Stripe payment gateway in mCheckout app to enable credit card option.Few readers

• In which currency mcheckout order confirmation mail is sent?

  We would like to let you know that the order confirmation mail is send by Shopify automatically on order creation in Store's default currency.Few readers

• It is possible to send the invoice in multiple currency?

  Yes, it is possible with our another app called invoice hero. So please check the below link for the app https://apps.shopify.com/invoice-heroFew readers

• Orders which are going through your app are not being displayed in the shopify reports?

  Yes, the order which will go through our app will not be displayed in the shopify reports because Shopify does not allow any third party app to edit the Shopify reports.Few readers

• In which place do we put our google analytics id and facebook pixel for tracking?

  You can put your google analytics and facebook pixel id in our mCheckout app admin panel.Few readers

• Does mCheckout work with Shopify's Multi Currency Checkout functionality?

  Yes, our mCheckout app will work with Shopify's Multi Currency functionality. Our mCheckout app will work for the currencies which you have not added in the shopify multi currency checkout functionality.Some readers

• Is it possible to customize the look and feel of checkout pages of mCheckout?

  Yes, it is possible to customize the checkout pages look and feel. Drop an email at support@mlveda.com with the details that you wish to change. Our experts will check and will do the needful and get back to you within 24 hours.Few readers

• Is it possible to customize the thank you page in mCheckout?

  No, it is not possible to customize the thankyou page in mCheckout.Few readers

• How to enable the one page checkout?

  Please follow the below step to enable the one page checkout: Go to mCheckout app admin panel → Type of checkout pages → Select one page checkoutFew readers

• Does mCheckout work with the Language switcher app?

  Yes, our mCheckout app works fine with the weglot language switcher app. So if you want, please install the app by https://apps.shopify.com/weglot and let us know at support@mlveda.com.Few readers

• Is it possible stop the auto hike product prices by 3% with Auto Currency Switcher app?

  Yes it is possible not to hike product prices by 3%. Please let us know at support@mlveda.com if you want to remove the hiking of the prices.Few readers

• I am trying to install multi currency checkout app but I am getting an error with DNS, like 404 error?

  Please click on the below link to install https://www.mlveda.com/checkout/install?shop=shop-URL Eg:-https://www.mlveda.com/checkout/install?shop=abcxyz.myshopify.com.Few readers